Hours of operation: 7 days a week, 8am to 11pm EST

  1. Select the service you require from the “Service Type” drop-down menu.
  2. Enter the ETS number.
  3. Adjust power and sleep settings to prevent the computer from going to sleep.
  4. Click “Submit” and open the file that downloads

(In cases of service disruption, a representative will issue a session key for reconnection)

Please select your language

Important Messages

Staples Tech Services will be open with limited hours on December 24, 26 and 31, 2024.

Holiday Hours:
December 24: 9:00 AM – 5:00 PM EST
December 25: Closed
December 26: 9:00 AM – 5:00 PM EST
December 31: 9:00 AM – 5:00 PM EST
January 1: Closed

Les services techniques de Staples seront ouverts avec des horaires limités le 24, 26 et 31 décembre 2024.

Heures de vacances :
24 décembre : de 9 h 00 à 17 h 00 HNE
25 décembre : Fermé
26 décembre : de 9 h 00 à 17 h 00 HNE
31 décembre : de 9 h 00 à 17 h 00 HNE
1er janvier : Fermé

Session Key  

Issue Submission  

Required field

Having an issue? Contact internal support (Mon-Fri 9a-5p) 1-877-361-8935 or techservices@staples.ca

This support portal is designed for use by authorized Staples Canada personnel only.

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