Hours of operation: 7 days a week, 8am to 11pm EST

  1. Select the service you require from the “Service Type” drop-down menu.
  2. Enter the ETS number.
  3. Adjust power and sleep settings to prevent the computer from going to sleep.
  4. Click “Submit” and open the file that downloads

(In cases of service disruption, a representative will issue a session key for reconnection)

Please select your language

Session Key  

Issue Submission  

Required field

Having an issue? Contact internal support (Mon-Fri 9a-5p) 1-877-361-8935 or techservices@staples.ca

This support portal is designed for use by authorized Staples Canada personnel only.

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